Shipping & Delivery Policy

AstraaHire (astraahire.com) is a digital platform. All our products and services are delivered electronically. There are no physical goods involved.

1. Digital Service Delivery

All services on AstraaHire are delivered digitally and are accessible immediately upon:

• Free Plan: Instant access upon account creation. No payment required.
• Career Ready Plan: Instant access upon successful payment confirmation from Razorpay.
• Institution Plan: Access is provisioned within 2-3 business days after agreement signing.

2. What You Receive

2.1 Free Plan (Explorer)

• Access to company skill maps
• Live job opening browsing
• Basic AI chat (limited messages)
• Interview process overview

2.2 Career Ready Plan

• Everything in Free Plan
• Unlimited AI mentor conversations
• Full skill gap analysis
• Personalised week-by-week prep roadmap
• Job alerts for matched positions
• Progress tracking dashboard
• Priority support

3. Delivery Timeline

• Account features: Instantly available after signup or payment.
• AI-generated roadmaps: Generated in real-time during chat interactions.
• Job matching: Updated continuously as new jobs are posted.
• Mentor sessions: Delivered at the scheduled time as booked.

4. Service Availability

Our Platform is available 24/7, subject to scheduled maintenance. We aim for 99.9% uptime. In case of service disruption, we will notify users via email or platform notification.

5. No Physical Shipping

AstraaHire does not sell, ship, or deliver any physical products. All services are cloud-based and accessible via web browser. No courier, postal, or delivery service is involved.

6. Contact

For delivery-related queries, contact us at support@astraahire.com.